Outsourcing is no longer just a buzzword. As a business leader / decision-maker it is now more vital than ever before that you understand, and utilize the benefits of outsourcing. Despite the fact that many companies are thinking forward and outsourcing their products or services to 3rd party suppliers, other companies are still bias and precious about their structure and products. If you are under-capacity, trying to cut operational cost or just need an additional service offering but don't want to incur the expenses then outsourcing is the proven answer.
Outsourcing non-revenue generating functions, such as Human Resources is a good start in initializing a cost reduction strategy...see the cost comparison
Risk management:
When your staff does not perform to standard you need to follow disciplinary action and at worst let this staff member go and recruit his/her replacement - this process can take months. When the same performance issue is considered with an Outsourcing company its as simple as finding another Outsourcing company, or making the performance/quality issue theirs to address.
Quality assurance:
Cost: